Behind this promising slogan there is a travel agency with a nearly
two decade history focusing mostly on
What would you like to direct people’s attention to?
In the last two decades I have been arranging
and managing organised and private vacations of different
nationalities. For instance I was cooperating with 3 travel agencies
from almost the beginning which shows their satisfaction. With this
slogan I wanted to point out the agency’s phylosophy. What I mean is
that we all have to bear in mind that its first of all in our hands
to ensure that our clients leave
You have mentioned services and quality. What exactly do you mean?
Tourism and the touristic market have gone through a tremendous change. A strong competition has developed and in my opinion only those can survive who are able to provide many services at the same time in order to fulfill a wide range of the client’s expectations. This means that I make sure to offer good quality apartments and hotels, I organise transfers from the airport even by bus if there are many people coming at the same time. This applies also for individual arrivals during which our clients receive general information regarding their stay at the island. Bike and car rentals are done by reliable partners for whose work I take responsibility. I organise facultative trips which provides an alternative to relax to even those who are different from the classical tourist and keep returning here. The tourists can reache me 24 hours a day in case there is a problem to be solved and the door of my office is open too if there is any issue to be solved or just for a friendly chat. This gives a very strong sense of security to all.
How many people are you able to offer such a high quality service?
My agency grew stronger during the years. At
the beginning I was working with about 40 people a week, currently
this number goes up to
Beside your business success how do you see your future?My goal is to become
responsible management. This success can be achieved through preparedness of my colleagues, knowledge of local
and international markets as well as targeted development of the communication.